Ronald McDonald House Charities® of Greater Washington, DC (RMHCDC)
Our Commitment to Privacy
Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage https://rmhcdc.org.
Types of Information We Collect
This notice applies to all information collected or submitted on RMHCDC’s website, https://rmhcdc.org. On some pages, you can order products, make donations, send us a message, register for events, and sign up to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information – not retained
The Way We Use Information
We use information you provide about yourself to send you communications, such as thank you letters and emails with RMHCDC updates, upcoming events, or family and House news. You can register with our website to make changes to your communications preferences.
Sharing of Personal Information
We may share your personal data with third parties that meet our data protection standards, with your consent. These are third parties with whom we have partnered to allow you to integrate their services into our own Services and with trusted third-party service providers as necessary for them to perform services on our behalf, such as:
• Processing credit card payments
• Serving advertisements
• Donation collection
• Providing web services
• Conducting surveys
• Performing analysis of our services and customers demographics
• Communicating with you by way of email or survey delivery
• Customer relationship management
Be assured that we only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).
“In Honor” or “In Memory” Donations: When an “In Honor” or “In Memory” donation is made, the acknowledgee indicated is notified that a donation was made and the donor name and contact information is given. At no time is the amount of the gift provided to the acknowledgee. No information is provided at any time if a donation is made anonymously.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
RMHCDC reserves the right to use or disclose any information as needed to satisfy any law, regulation or legal request, to protect the integrity of the site, to fulfill your requests, or to cooperate in any law enforcement investigation or an investigation on a matter of public safety.
Our Commitment to Data Security
All data is encrypted during transmission using SSL (HTTPS), using some of the strongest encryption available. Your sensitive data is encrypted at rest following industry best practices, using either one-way or two-way hashing. Our company’s policies and procedures ensure that only the right people are able to access your data. We perform thorough background checks for all new employees and exercise the principle of “least privilege” when it comes to staff access to customer data. We do not host any sensitive payment information on our own servers. All payment information is transmitted and stored in a fully PCI-compliant environment. Our payment processor maintains PCI compliancy through ControlScan, a third-party auditor, through which security audits are submitted on a quarterly basis.
How You Can Access or Correct Your Information
You are in control of any personal information you provide to us. If at any time, you would like to correct the personal information we have about you or change your preferences for contact from us, you can register with our website and login to your account. To opt out of receiving communications from RMHCDC, please click unsubscribe on one of our emails, or send us a written letter or e-mail at the email or postal address listed below, providing your exact name and address.
Please contact us directly to review any personal information we may have, to ask us to delete that information, or to ask us to stop further use of the information. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
For legal and accounting purposes, your donation records will remain in the organization database.
Adjust the options in your web browser if you do not wish to receive cookies, or if you wish to set your browser to notify you when you receive a cookie. Click on the “Help” section of your browser to learn how to change your cookie preferences. If you disable all cookies, you may not be able to take advantage of all the features of this web site.
Links to Other Sites
We may include embedded content (e.g. videos, images, articles, etc.) and links to sites that are not operated by RMHCDC. Embedded content from other website behaves in the exact same way as if the visitor has visited the other website. If you visit one of these linked sites, you should review their privacy and other policies. We are not responsible for the policies and practices of other companies and any information you submit to those companies is subject to their privacy policies.
How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 703-698-7080 or send us an email at firstname.lastname@example.org. Ronald McDonald House Charities of Greater Washington, DC (RMHCDC).
3312 Gallows Road
Falls Church, VA 22042